Meet UB-I, the First AI Agent for Location Performance

UB-I is Uberall’s AI agent for location performance — an ambient agent built into the platform that continuously monitors your listings, reviews, and profiles, then prepares improvements for your team to approve. Rather than waiting for prompts, UB-I finds gaps and drafts fixes across all locations, so your team approves work instead of hunting for it. It scales from 10 locations to 10,000, keeping coverage consistent across every site — whether you run a single region or a global footprint.

AI agents for marketing — like UB-I — go beyond chatbots or copilots. Instead of just answering questions or suggesting edits, they monitor your data, identify what needs action, prioritize by impact, and help execute. For multi-location brands, that means scanning every location’s listings, reviews, and social presence, flagging issues and opportunities, then helping your team respond, fix data gaps, and publish content — all within brand guardrails. UB-I is Uberall’s AI agent built specifically for this.

With Uberall’s AI marketing agent UB-I, your team uses AI across the daily workflow. UB-I generates brand-consistent review responses you approve in seconds. It spots location data gaps across your listings. It drafts localized posts matching your brand voice. It prioritizes by proven local impact, surfacing which optimizations matter most. UB-I doesn’t replace your team; it handles repetitive work, freeing your people for strategy and creative decisions.

UB-I continuously spots what needs attention across your locations and prepares it for approval. That includes cleaning listing data, completing profiles with missing descriptions and hours, drafting on-brand review replies (negative feedback first), and creating local social posts. It prioritizes by impact — issues affecting how customers find and trust you rise to the top. This also strengthens AI visibility, since AI search engines recommend businesses with consistent, authoritative data across the web.

UB-I handles reviews at scale by drafting review responses that sound like your brand wrote them — your team just approves and publishes. It reads the room, in that a one-star complaint gets empathy, a five-star rave gets warmth, and it works in whatever language your customers write in. Sentiment analysis catches patterns across locations so you spot and address problems early. UB-I learns from every edit your team makes and gets sharper over time.

Yes, with UB-I you stay in control of your brand and decisions. UB-I works on a human-in-the-loop model — nothing gets published until you approve it. Approve, reject, or modify every suggestion with a clear activity log of everything prepared. It scales from 10 to 10,000 locations, works in multiple languages to keep each location’s voice authentic, and learns from your feedback over time. As trust grows, you can gradually let UB-I handle more routine work at your discretion, but you always set the level of oversight.

Yes, UB-I comes included on every Uberall plan — Show Up, Stand Out, and Connect. It’s not a premium add-on or a separate product you pay extra for. That’s a deliberate choice – at Uberall, AI functionalities aren’t gated behind a tier upgrade. On every plan we offer, UB-I helps your team work faster and more consistently across every location. Competitors like Yext don’t currently offer a comparable in-platform AI agent at any tier.

Yes, as an enterprise AI agent, UB-I works within your brand guidelines and approval workflows. Review responses match your communication style. Social posts follow your content guidelines. Everything goes through approval chains — regional managers or HQ sign off before anything is published. UB-I also learns from your categories and how customers talk about your locations, adapting to your brand rather than applying generic templates. It makes your team faster without making your brand vulnerable.

Most competitors don’t offer anything like UB-I. Yext’s AI focuses on search monitoring, and Birdeye’s BirdAI handles content generation — but both are narrower in scope. UB-I is different, in that it’s ambient, working in the background instead of waiting for a prompt. It monitors your locations, identifies the highest-impact improvements, and suggests them ready for your approval, giving you one intelligence layer across listings, reviews, social, and local pages — not a set of disconnected tools you run yourself.

UB-I is guided by the Location Performance Score (LPS) — Uberall’s one metric across visibility, engagement, reputation, and conversion. Rather than a long list of errors, it surfaces the three highest-impact opportunities per location each day, so effort goes where it drives the most revenue. As your team approves UB-I’s work, each location’s LPS climbs, and the built-in Revenue Estimator ties those improvements to estimated real-world revenue — making ROI easy to see and easy to prove.

Yes, and we encourage feedback on UB-I. Use the thumbs up or down icon anywhere UB-I acts in the platform — it tells us what’s working. You can also share detailed feedback through your Account Manager. Your input directly shapes how UB-I improves: Each time you approve, reject, or modify a suggestion, it picks up on your preferences and brand standards. The more you use it, the sharper it gets and takes on more routine work as it earns your team’s trust.

UB-I doesn’t use your business data or customer interactions to train AI models, so your information stays confidential. It’s built with enterprise-grade security and operates natively within the Uberall platform. It only retrieves location data when you ask about specific locations — otherwise it assists without accessing your data. UB-I inherits Uberall’s data protection standards and complies with global privacy regulations, making it suitable for enterprise compliance.