A+Glass Improves Online Reputation and Sees +94% More Profile Views
From Reputation to Reach: A. Glass Gains 94% More Profile Views with Uberall
Results at a Glance
profile views*
opinions on profiles*
clicks on calls*
Key Features Used
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Overview
A+Glass is a premium automotive glazing and lighting company with more than 300 franchises across France. Founded in 1992, its locations are made up exclusively of professionals and experts in the field of automotive windshields and lighting. By teaming up with Uberall, the A+Glass Group is set up to manage all its individual location information from one source of truth, ensuring responses to customer queries are responded to quickly and its online reputation soars.
Client Uberall since November 2018
Uberall Products: Listings, Reviews
333 establishments managed
Profile completeness rate - 100%.
Average rating opinion 4.6/5
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The Challenge
In 2018, the A+Glass digital team set out to boost the brand's online presence on Google My Business. However, with more than 300 locations to update, completing this manually would not only be too time-consuming to complete, it would also open the door to errors. For the brand, it was essential to maintain national consistency in its online data, particularly on map sites, but also to manage its online reputation on all the platforms and directories where hundreds of locations lived.
The Solution
To empower its franchisee owners to manage and maintain their online presence, the Uberall platform was added. This solution offered more freedom of choice — that is, owners could choose to take individual control of their online information or delegate this responsibility.
Adding to this, franchisees now had more options to communicate personalized messages such as ""Plexiglas windows installation for cabs available,"" reaching more customers searching for such specific service.
With more presence on relevant online directories, the franchisees’ customers can instantly be taken to an A+ near them with Google Maps or other map navigation platforms. Online reviews were also tapped into — therefore offering more options to convert more customers and improve local SEO rankings.
The Results
A+Glass has seen an average rating of 4.6 on Google across all centers. The brand has gained the trust of many customers who did not know them thanks to the high number of opinions and their excellent ratings.
Response rate to reviews will reach 100% in 2020. While its local referencing has exploded: +94% profile views and +65% profile reviews (H1 2020 vs. H1 2019).
"Uberall is an intuitive, easy-to-use platform that allows us to centrally publish our posts on multiple platforms simultaneously. It's an asset to our brand because we are sure to secure our reputation nationally — while at the same time customizing our messages for individual garages. The must? We respond to 100% of our customer reviews."
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Frequently asked questions
A.GLASS is a specialized glass and glazing service provider. Their goal was to improve online reputation and increase visibility to attract more local customers.
They lacked a structured review management process and needed better control over their online reputation and visibility.
Uberall implemented centralized review management and listings optimization, enabling faster responses and greater consistency across all directories.
A.GLASS saw a 94% increase in profile views and stronger engagement rates, driven by improved visibility and reputation.
Responding to reviews quickly and maintaining accurate listings can directly boost both online visibility and customer trust.
A.GLASS is a specialized glass and glazing service provider. Their goal was to improve online reputation and increase visibility to attract more local customers.
They lacked a structured review management process and needed better control over their online reputation and visibility.
Uberall implemented centralized review management and listings optimization, enabling faster responses and greater consistency across all directories.
A.GLASS saw a 94% increase in profile views and stronger engagement rates, driven by improved visibility and reputation.
Responding to reviews quickly and maintaining accurate listings can directly boost both online visibility and customer trust.